FAQ

Our FAQs are designed to provide you with as much information as possible so you can choose the most beneficial route to begin your Meta Gym Studios journey. If there’s any query you think we haven’t covered, don’t hesitate to reach out to us at info@metagymstudios.com.

Yes! We’ve recently introduced a monthly membership option, with a minimum 2-month commitment. The cost for this is $60 per month with a $20 registration fee.

You get exclusive half-price open gym sessions and access to other members-only perks, including a 24-hour cancellation policy, and priority reservation. You’ll find all the details on our Packages page.
Of course! You can book a one-off open gym session for $32. Also, if you attend with a member, you can get access to unlimited workouts through their reservation. Once you register, you’ll be asked to create an account to complete your booking. From there, you will receive a client login and remote access credentials to the facility within 24 hours. All sessions are paid for via your online login.
Members can cancel up to 24 hours ahead of a reserved session. For non-members, you are required to give 48 hours’ notice.
Definitely. All personal trainers are welcome to bring two clients along to their session as part of the booking, with no hidden costs. Any non-members sign the Guest Waiver before using the gym.
Absolutely! You can bring your trainer plus one additional family or friend member. They just need to sign the guest waiver before accessing the gym.
Go for it. That’s the beauty of the private rental experience, and an hour-by-hour option means you can block book in advance so that only you and two other colleagues or clients are in the gym, giving you full control over how you craft your content, without any interruptions.
Yes! The personal training service is an additional service to the gym rental and you can book an introductory 90-minute consultation for $120. From there you can then book between six and 12 sessions to help keep your focus. Check out our Packages page for full details on cost and T&Cs.

Once you create an account and book your first session you will be given a client login and remote access credentials to our facility within 24hrs. Your mobile key credentials are on their way and will be sent to the email address you registered with. To complete the setup, follow the instructions included in the email and use your mobile phone to enroll through our MobileKey app. Once enrolled, make sure to enable Bluetooth and RemoteLock notifications to access our facility. It is important to use a valid mailing address to ensure you receive your access credentials. 

 

  • Clients and guests must be 18 years of age or older to use our Facility
  • Guests are required to sign the online GUEST WAIVER prior to entering the Gym.
  • Consult a physician before beginning any exercise program.
  • Must wear appropriate gym attire including a shirt and closed-toe shoes.
  • Use a workout towel at all times and wipe down equipments after use.
  • Do not drop any weights and return all weights and exercise equipment after use.
  • No food or drinks allowed except water.
  • Smoking, drugs and alcohol are not allowed on premises.
  • Inform Meta Gym Studios management at info@metagymstudios.com immediately if you see any safety hazard or equipment that needs repair.
  • Immediately report any injuries at info@metagymstudios.com. Call 911 for any emergency.
  • Leave valuables at home. Meta Gym Studios is not responsible for lost or stolen property.
  • Report any unsafe or inappropriate behavior, including theft or vandalism to the property to management at info@metagymstudios.com
  • Members or guests who do not abide by these rules may be asked to leave and will have their gym access suspended.
  • Failure to leave the facility on time after your scheduled reservation will result in additional charges and may revoke your future access to our facility if it’s a recurring incident.
  • DON’T SKIP LEG DAY!

The gym has an hourly reservation, however you can book as many hours as you need based on availabilities.

Note: Please designate the last 10 minutes of your reservation to re-racking weights , wiping down, sanitizing used equipment and leaving the gym in a timely manner for the next reservation. 

Yes you can! Reserve as many hours as you like. 

No. For safety and liability purposes only persons 18 and above are allowed in the facility.

Once you’ve registered and booked your slot, you’ll be given a unique access code via your mobile device. You use this secure, touch-free technology as your remote access, giving you confidence that only you are entering the gym at your allocated time.
Don’t worry. Just ring the doorbell located directly above the access reader panel and we will provide you with manual access.

You can reach us with any comments or questions at info@metagymstudios.com and someone from our staff will get back to you within 48 hours.

For members, sessions are half-price and start at only $16 per hour. Full details on packages and costs can be found on our Pricing page. All sessions are paid for via your online login, which you receive once you register.
Each session lasts for one hour, but you can pre-book as many hours as you need, based on availability. Please remember to set aside the last 10 minutes of your session to re-rack weights, clean down and sanitize workout areas, and leave the gym on time, before your session ends.
The single, six, and 12 open gym passes must be booked 30 days in advance. You also have 30 days to use them. The 16 open gym passes can be booked 90 days in advance, and expire after 90 days.
  • Access to an open performance turf area, ideal for meditation, stretching, and floor exercises
  • State-of-the-art equipment
  • Modern technology to motivate your workout
  • Functional training area and equipment
  • Interval training area and equipment

Visit our Pricing page to learn more about what’s on offer during your next-level gym experience.

All payments are taken online. Once you have your client account login credential you will be able to purchase your sessions directly from there.